Data We Collect

We collect information necessary to provide our services related to fire systems and heating solutions. This includes:

• Contact Information: Name, email address, phone number, and company details provided via contact forms or service inquiries.
• Technical Data: IP address, browser type, device information, and pages visited on our website for analytics and security.
• Service Data: Information related to project inquiries, installation specifications, and maintenance requests.
• Cookies and Trackers: We use essential cookies for site functionality and analytics cookies to improve user experience.

Purpose of Processing

Your data is processed to respond to your inquiries, provide requested services, send technical documentation, improve our website, and ensure compliance with safety and installation standards.

Data Sharing & Third Parties

We do not sell your personal data. Data may be shared with trusted third-party service providers strictly for operational purposes, such as:

• Hosting and infrastructure partners.
• Analytics services to understand website usage.
• Professional advisors or legal authorities when required by law.

All third parties are contractually obligated to protect your data and comply with privacy standards.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection & Restriction: Object to or restrict certain processing activities.
• Withdraw Consent: Withdraw your consent for data processing at any time.
• Data Portability: Request your data in a structured, machine-readable format.

Exercising Your Rights

To exercise any of these rights, please contact us using the details in the "Contact for Privacy Requests" section below.

Cookies & Tracking Technologies

Our website uses cookies to ensure core functionality and analyze site traffic. You can manage your cookie preferences through your browser settings.

• Essential Cookies: Required for the website to function (e.g., security, form submissions).
• Analytics Cookies: Help us understand how visitors interact with our site to improve content and structure.

By continuing to use our site, you consent to the use of these cookies as described.

Data Security & Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Contact for Privacy Requests

For any questions regarding this Privacy Policy, to exercise your data rights, or to report a concern, please contact our data protection contact point:

Email: info@istanbulfire.com
Phone: 351-834-3240
Address: 9374 Dare Roads

We will respond to your request within a reasonable timeframe as required by law.

Policy Updates

This Privacy Policy was last updated on April 15, 2024. We may update this policy periodically. The latest version will always be posted on this page.